ALPHA SUPREME COVERAGE CONTRACT : |
Supreme Coverage is valid
only on eligible vehicles with less than 100,000
miles and 7 years old or newer.
Anti-lock Brake System (ABS):
Electronic control module, hydraulic pump/motor
assembly, accumulator, pressure modulator
valve/isolation dump valve, axle pick-up unit,
reservoir.
Fuel System: Fuel pump,
fuel pressure regulator, fuel injectors, fuel
sending unit, fuel gauge, metal fuel delivery
lines, control valve, fuel tank.
Electrical: Power antenna
motor, sunroof motor, heater blower motor, power
door lock actuator, idle speed control motor,
hand operated switches.
Cooling: Radiator, heater
core, heater control valve.
Cruise Control: Throttle
position, vehicle speed, wheel speed (ABS).
Computers: Body,
Transmission, ABS, climate control.
Engine: Internally
lubricated parts to include: camshaft and
bearings, lifters, rocker arms, rocker shaft,
timing gears, timing chain, timing belt (timing
belt must be serviced according to
Manufacturer’s recommended specifications),
pistons, piston rings and pins, connecting rods
and bearings, crankshaft and main bearings, oil
pump, pump gears and pickup screen. The engine
block, cylinder head(s), valve cover(s), timing
cover and oil pan are covered only if damaged by
the above internally lubricated parts.
Transmission: All
internally lubricated parts in transmission
case, bell housing vacuum modulator. The
transmission case and pan are covered only if
damaged by an internally lubricated part.
Exclusions: shifter, linkage cables, electronic
switches, sensors and solenoids, manual shift
clutch components.
Drive Axle: All
internally lubricated parts, axle shafts,
constant velocity and double offset joints,
wheel bearings, drive shaft center bearings,
propeller and shafts.
Seals & Gaskets: Intake
manifold gaskets. All other seals and gaskets
are covered only in conjunction with a covered
repair.
Cooling: Water pump,
thermostat, electric radiator, fan motor, fan &
clutch, coolant recovery retainer. Exclusions:
Heater core, blower motors, electronic switches.
Electrical: Alternator,
starter motor and solenoid, wiper motors and
washer pumps, ignition igniter, ignition module,
coil packs, power seat motors and manual seat
adjustment mechanisms.
Suspension: Upper and
lower control arm shafts and ball joints (ball
joints are covered only after 60 days from the
date of purchase), leaf and coil springs (only
if broken), spindles.
Steering: Manual and
power steering gear housing and all internally
lubricated parts, control valve and cylinder,
rack and pinion, power steering pump and power
cylinder.
Air Conditioning:
Original factory equipment only. Compressor,
compressor seals, compressor clutch, clutch
bearing, receiver / drier, idler pulley, field
coil.
Brakes: Master cylinder,
wheel cylinders and power brake booster (vacuum
only).
Labor: The labor required
to repair or replace all parts covered under
this service contract shall be as defined in the
All-Data software.
Rental: Administrator
will cover 1 day of rental for every 8 hours of
covered labor (published industry-standard time
to repair or replace the covered part(s)).
Downtime waiting for parts or scheduling for
service is not included. Administrator will
reimburse purchaser up to $25.00 per day. The
total rental coverage cannot exceed $100.
Receipts will only be accepted from Licensed
Rental Car Agencies.
Towing: $50.00 per
covered breakdown.
The parties acknowledged that
this agreement is between Alpha Warranty
Services and the customer named above. The
dealer named above has no liability under this
service contract except to send payment to put
the service contract into effect. The Customer
understands that the purchase of this coverage
is not required to obtain financing for this
Vehicle. It is further acknowledged by the
parties that the dealer has no authority to
amend or otherwise modify the terms of this
agreement. The customer acknowledged that at the
time of the signing of the service contract he
or she has had the vehicle inspected and that it
is in good working order.
EMERGENCY ROADSIDE ASSISTANCE
– Call toll-free 1-800-451-0459
Lockout
Services:
If you lose your
keys or are unable to unlock your vehicle you
will be entitled to $100.00 toward the cost of a
locksmith.
Flat tire: Provider will
dispatch a serviceperson to change your
vehicle’s damaged tire to a usable spare.
Fuel at No Charge: You
will be provided (3) three gallons of fuel at no
charge to you - enough to get you to safety.
Dead Battery: Provider
will clean off your battery cables and jump
start your car.
Towing: When towing is
necessary, vehicle is towed to the selling
dealer or the nearest authorized service
facility within 150 miles. Provider will pay
$100.00 toward winching service if needed to
relocate you vehicle to a safe place.
24-Hour Assistance: When
you're on the road, the provider can get an
emergency message to loved ones or receive them
for you during weather or roadside emergencies.
Provider will also make arrangement to transport
you up to 150 miles when your vehicle is
disabled.
To Obtain Service: Please
call direct to obtain Emergency Roadside Service
at 1-800-451-0459. Service will provide a
locksmith if such service is deemed necessary;
however, service must make all judgments as to
the necessity of such service. Service response
will be prompt. Service cannot be held
responsible for delays that are caused by
actions beyond our control, including, but not
limited to, severe weather or traffic
conditions.
THIS SERVICE CONTRACT DOES
NOT COVER:
1. Repair work performed
without the authorization of Alpha Warranty
Services. 2. If a failure occurs on a
covered part within the first 30 days and 1,000
miles, the failure will be determined
pre-existing condition.
3. Normal maintenance
services, such as fuel system cleaning and
wheel, brake or clutch adjustments.
4. Defects, damage or
deterioration due to normal use, wear and tear,
exposure, misuse, abuse, alteration, negligence
or accidents.
5. The replacement of service
items, for instance: brake linings, clutch
components and repairs caused by normal wear and
tear are not covered.
6. Any repair of valves
and/or piston rings where the malfunction is low
compression and/or oil consumption. This is
considered normal wear and tear and is not
covered.
7. Any part that was broken,
was worn beyond serviceable limits, or making
noise at time of purchase.
8. Damage to torn boots.
9. ANY PART OR LABOR COVERED
UNDER EXISTING FACTORY OR EMISSIONS WARRANTIES.
10. Any wear or damage caused
by failure to maintain the vehicle under the
standards of the manufacturer.
11. Air conditioning
evacuation, recharge and/or conversion.
12. Pre-existing conditions
are not covered under the terms of the vehicle
service contract. The selling dealer must
inspect and qualify for any vehicle service
contract. Failures or breakdowns resulting from
pre-existing conditions are the responsibility
of the service contract purchaser.
13. Any vehicles sold for the
purpose of commercial use.
14. Repairs required due to
overheating, regardless of the cause of
overheating, or repairs required due to loss of
fluids, regardless of the cause of the loss of
fluids. These include, but are not limited to,
loss of engine oil, coolant, transmission fluid,
Freon, power steering fluid, or axle grease.
15. Or any other part(s) or
procedure(s) not listed in this contract which
include but are not limited to: diagnostics,
fluids, and shop or hazardous materials.
MECHANICAL BREAKDOWN COVERAGE
Repairs will be made with
parts of the like kind and quality. It is
expressly understood that replacement parts
and/or components NEED NOT BE NEW, but may be
"used’ or "rebuilt" and will be guaranteed
serviceable. A breakdown is described as the
failure of a part because of the clear defect
therein rendering the covered part incapable of
performing the function for which it was
designed. REDUCED OPERATING PERFORMANCE DUE TO
WEAR AND TEAR IS NOT A MECHANICAL BREAKDOWN AND
IS NOT COVERED BY THIS SERVICE CONTRACT.
DUTY OF PURCHASER WHEN
MECHANICAL FAILURE OCCURS
When mechanical failure
occurs, the Purchaser shall protect the vehicle
due to Purchaser’s failure to protect shall not
be recoverable under this service contract.
Continued operation of the vehicle after any
mechanical failure occurs shall in all cases
constitute failure to protect the vehicle.
Failure to protect the vehicle is not limited to
continued operation after mechanical failure.
Other acts of neglect by the Purchaser may
constitute a failure to protect.
MAINTENANCE
Regular maintenance service
as recommended by the vehicle Manufacturer is a
condition of this service contract. It shall be
the sole responsibility of the Purchaser to
provide written evidence that such maintenance
services have been performed. Service within
1,000 miles or 14 days at the recommended
interval shall be considered compliance under
the terms of this service contract.
TRANSFER
Upon the sale of the vehicle
by the purchaser, of this agreement, this
contract may be assigned by the purchaser to the
new purchaser of the vehicle only after a
written request and a vehicle inspection to do
so is approved by Alpha Warranty Services
and an assignment fee of $100.00 is paid to
Alpha Warranty Services in advance of the
assignment.
TRANSFER OF MANUFACTURER’S
WARRANTY
The purchaser of this
agreement is responsible for the transfer and
payment of applicable transfer fees to retain
all manufacturer’s warranties available on your
vehicle. Failure to transfer the manufacturer’s
warranty can result in non-payment of your claim
where the manufacturer’s warranty would normally
be in effect if transfer had been made. Alpha
Warranty Services coverage begins at the end of
the Manufacturer’s warranty.
CANCELLATION
The purchaser may cancel this
agreement by first notifying the selling dealer
where the agreement was purchased and by
receiving from them an odometer statement
indicating the odometer reading at the date of
the request for cancellation. The odometer
statement along with a short letter stating the
reason for cancellation and current date must
then be faxed or mailed to Alpha Warranty
Services. Cancellation requests with incomplete
information will not be processed.
If the purchaser cancels this
agreement within the first thirty (30) days,
Alpha Warranty Services will refund the entire
agreement purchase price, less any claims paid
and a fifty dollar ($50) administration fee. If
this agreement is canceled after the first
thirty (30) days, Alpha Warranty Services will
refund the unearned agreement purchase price to
the purchaser calculated on a pro rata basis.
The refund will be equal to the lesser amount
produced using either the number of days the
agreement was in force or the number of miles
the vehicle was driven prior to cancellation,
less an administration fee of fifty dollars
($50).
Note: All contract holders
with liens provided by Fireside Bank, Citigroup
Inc. or any of its affiliates will receive
refunds upon cancellation based on the Rule of
78’s less any claims paid and a fifty dollar
($50) administration fee. All other terms and
conditions apply.
If the vehicle and this
agreement have been financed, the Lienholder
shown on the service contract may cancel this
agreement for nonpayment or if the vehicle is
declared a total loss or is repossessed. This
right of cancellation does not confer ownership
of this agreement to the Lienholder or otherwise
entitle the Lienholder to performance under this
agreement. In the event that the cost of this
agreement is part of a retail sales contract,
then the Lender of the said sales contract shall
be sole payee of any refund check. In the case
of a total loss or repossession, the Lienholder
shall be the sole payee of any refund check. The
selling dealer is responsible for their portion
of the service contract refund.
Alpha Warranty Services may
cancel this agreement based on one or more of
the following reasons: (A) nonpayment of the
agreement purchase price by the purchaser or
selling dealer; (B) a material misrepresentation
made by the purchaser or selling dealer; or (C)
a substantial breach of duties by the purchaser
or the selling dealer relating to the vehicle or
its use. If this agreement is cancelled by Alpha
Warranty Services, the refund will be the
unearned agreement purchase price to the
purchaser calculated on a pro rata basis. The
refund will be equal to the lesser amount
produced using either the number of days the
agreement was in force or the number of miles
the vehicle was driven prior to cancellation,
less a cancellation fee of fifty dollars ($50).
Your state may differ; see State Endorsements.
LIMITS OF LIABILITY
The limits of Alpha Warranty
Services’ liability will be the lesser of:
The reasonable cost to repair
or replace any part with another of like kind
and quality, less deductible. "Reasonable Costs"
are defined as "Charges for the repair or
replacement of parts covered under this vehicle
service contract at prevailing retail labor
rates, using parts of the like kind and quality,
which may include serviceable used parts or
remanufactured parts, as customarily used in the
automobile industry." "Reasonable Costs" are
also limited to charges necessary to correct the
actual cause of a covered mechanical breakdown.
Repair cost not necessary to correct the covered
mechanical breakdown, but which are recommended
as part of the overall repair is considered
"Betterment". Charges must not exceed the
Manufacturer’s published prices at suggested
list, or labor fee Manufacturer approved or
posted rate times Manufacturer’s published
hours, or the aggregate total of all pending and
paid claims cannot exceed $5,000 dollars or the
NADA loan value of the covered vehicle,
whichever is less. This is not an insurance
policy.
PURCHASER AND VENDOR
ACKNOWLEDGE THAT ANY ACTION OR PROCEEDING
AGAINST THE ADMINISTRATOR SHALL BE SUBJECTED TO
THE JURISDICTION OF, AND SHALL HAVE THE VENUE IN
THE MUNICIPAL COURT LOCATED IN SALT LAKE CITY,
SALT LAKE COUNTY, UTAH IF ALLOWED BY STATE LAW.
Our obligations to perform
under this Contract are insured by Prime
Insurance Syndicate, Inc./INEX Policy Number
SP0801365 in the following states: AL, GA, IL,
IN, MA, MO, NE, OR, SC, TN, VA, and VT. If the
Administrator fails to pay a valid claim under
this Contract within sixty (60) days after You
have filed proof of the claim with the
Administrator, then You may make a direct claim
against Prime Insurance Syndicate, Inc./INEX by
writing to Prime Insurance Syndicate, Inc./INEX,
PO Box 4439, Sandy, UT 84091 and include a copy
of the paid repair order or call them at
877-585-2849.
Our obligations to perform
under this Contract are insured by Western
Insurance Company Policy Number 200703 in the
following states: AR, CO, DE, IA, ID, KS, KY,
MI, MN, MT, NC, ND, NH, NJ, NM, NV, OH, OK, PA,
SD, TX, UT, WA, WI, WV, and WY. If the
Administrator fails to pay a valid claim under
this Contract within sixty (60) days after You
have filed proof of the claim with the
Administrator, then You may make a direct claim
against Western Insurance Company by writing to
Western Insurance Company PO Box 21030, Reno, NV
89515 and include a copy of the paid repair
order or call them at 775-829-6650.
STATE
ENDORSEMENTS
Alabama
The following sentence is
added to the section entitled "Cancellation":
"A ten percent (10%) penalty
per month will be added to any refund that is
not paid or credited within forty-five (45) days
after Selling Dealer receives Your request for
cancellation".
Alaska
GENERAL PROVISIONS – WHAT IS
COVERED:
"This Contract does provide
Coverage if Your Vehicle is used for snow
removal, provided Your Vehicle is properly
equipped for such use and is not used
commercially".
GENERAL PROVISIONS – WHAT IS
NOT COVERED:
"This Contract does not
provide Coverage for damages for bad faith,
punitive or exemplary damages, personal injury
including bodily injury, property damage (except
as specifically stated in the Contract), and
attorney’s fees".
Arizona
The section entitled
"CANCELLATIONS":
1. Claims Incurred or Paid
will not be deducted from your refund.
2. e will not cancel or void
your service contract due to;
-
. Acts or omissions
by us, our assignees or subcontractors
for our failure to provide correct
information or our failure to perform
the services or repairs in a timely,
competent workmanlike manner;
-
Pre-existing
conditions;
-
Prior use or unlawful
acts relating to the product
-
Misrepresentation by
us;
-
Ineligibility for the
program including grey market, high
performance and GM diesel autos.
DEFINITIONS;
GREY MARKET is defined as an
imported motor vehicle which has not been
certified for all safety, emissions and other
federal and state standards prior to the arrival
of the vehicle into the United States.
Arkansas
The following statement is
added to YOUR vehicle service contract: It is
not required that YOU purchase a motor vehicle
service contract to obtain financing for a new
motor vehicle.
Connecticut
Connecticut Public Act
97-393, Laws 1987, requires an automobile dealer
to provide a warranty covering classes of motor
vehicles as follows:
Used vehicles with a sale
price of $3,000 but less than $5,000
Provides coverage for 30 days
or 1,500 miles, whichever comes first.
Used vehicles with a sale
price of $5,000 or more
Provides coverage for 60 days
or 3,000 miles, whichever occurs first.
The vehicle you have
purchased may be covered by the law. If so, the
following is added to this Contract: In addition
to the dealer warranty required by this law, You
have elected to purchase this Contract, which
may provide You with additional protection
during the dealer warranty period and provides
protection after the dealer warranty has
expired. You have been charged separately only
for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the
definitions, Coverages, and exclusions stated in
this Contract apply only to this Contract and
are not the terms of the required dealer
warranty.
GENERAL PROVISIONS –
Resolution of Disputes:
A written complaint may be
mailed to: State of Connecticut, Insurance
Department, P.O. Box 816, Hartford, CT
06142-0816, Attention Consumer Affairs. The
written complaint must contain a description of
the dispute, the purchase or lease price of the
product, the cost of repair of the product, and
a copy of the Contract. If the Contract is for
less than one year, the Contract shall
automatically be extended until such time as
repairs authorized by the Administrator have
been completed on the Approved Vehicle.
Georgia
Obligations under this
Contract are guaranteed by an insurance policy
issued by Prime Insurance Syndicate, Inc./INEX.
If a covered claim is not paid within sixty (60)
days after proof of loss has been filed, You may
file a claim directly with the Insurance
Company.
CANCELLATION OF VEHICLE
SERVICE CONTRACT SECTION: If this Contract is
canceled within the first sixty (60) days and no
claims have been filed, We will refund the
entire Contract price paid. If this Contract is
canceled after the first sixty (60) days ot a
claim has been filed, We will refund an amount
of the Contract price according to the pro-rata
method reflecting the greater of the days in
force or the miles driven based on the term of
the plan and the date coverage begins. An
administration fee of 10% of the pro-rata refund
amount will be applied if this Agreement is
canceled by You. In the event of cancellation,
the Lienholder, if any, will be named on a
cancellation refund check as their interest may
appear. If You have applied if this Agreement is
canceled by You. In the event of cancellation,
the Lienholder, if any, will be named on a
cancellation refund check as their interest may
appear. If you have canceled this Agreement and
have not received the refund from Us or the
Administrator within sixty (60) days of such
cancellation, You may contact the Insurance
Company identified on the Declaration Page.
Hawaii
Hawaii Revised Statutes
requires an automotive dealer to provide a
warranty covering certain classes of used motor
Vehicles as follows:
Used Vehicles with less than
25,000 miles at the time of sale
Provides coverage for 90 days
or 5,000 miles, whichever occurs first.
Used Vehicles with 25,000
miles or more but less than 50,000 miles at the
time of sale
Provides coverage for 60 days
or 3,000 miles, whichever occurs first.
Used Vehicles with 50,000
miles or more but not more than 75,000 miles at
the time of sale
Provides coverage for 30 days
or 1,000 miles, whichever occurs first.
The Vehicle You have
purchased may be covered by this law. If so, the
following is added to this Contract: In addition
to the dealer warranty required by this law. You
have elected to purchase this Contract, which
may provide You with additional protection
during the dealer warranty period and provides
protection after the dealer warranty has
expired. You have been charged separately only
for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in
this Contract apply only to this Contract and
are not the terms of the required dealer
warranty.
Idaho
1. The following sentence is
added at the top of the first page of this
Contract:
"Purchase of this Contract is
not required wither to purchase or to obtain
financing for a motor vehicle."
2. Coverage afforded under
this contract is not guaranteed by the Idaho
Insurance Guarantee Association.
Illinois
The section entitled
"Cancellation":
"You will be entitled to a
full refund of the Contract Price if You provide
a written notice of cancellation to the Selling
Dealer within the first thirty (30) days after
the Contract purchase date, and if You have not
filed a claim under this Contract. If You
provide a written notice of cancellation to the
Selling Dealer after the first thirty (30) days
after the Contract purchase date, or if We or
the Lien Holder cancels this Contract at any
time, You will be entitled to a prorated refund
of the Contract Price based on the greater of
the number of days the Contract was in force or
the miles driven compared to the total time or
mileage specified on the first page of this
Contract under "Coverage Term," less (i) a
cancellation fee equal to the lesser of $25.00
or ten percent (10%) of the amount of the
prorated refund, and minus the amount of claims
paid under this Contract."
Indiana
Your proof of payment to the
issuing dealer for this Contract shall be
considered proof of payment to the Insurance
Company which guarantees Our obligations to You,
providing such insurance was in effect at the
time You purchased this Contract.
Louisiana
This is a dealer obligor
state and as such this is a dealer obligor
service contract. This agreement is between you
and the selling dealer. The Administrator has no
liability.
Massachusetts
This is a dealer obligor
state and as such this is a dealer obligor
service contract. This agreement is between you
and the selling dealer. The Administrator has no
liability. NOTICE TO PURCHASER: PURCHASE OF THIS
CONTRACT IS NOT REQUIRED IN ORDER TO REGISTER OR
FINANCE A VEHICLE. THE BENEFITS PROVIDED MAY
DUPLICATE Alpha Warranty Services, Inc Page 4 of
6 AWS-ESC-22013 Rev. 18 Feb 2008
EXPRESS MANUFACTURER’S OR
SELLER’S WARRANTIES THAT COME AUTOMATICALLY WITH
EVERY SALE. THE SELLER OF THIS COVERAGE IS
REQUIRED TO INFORM YOU OF ANY WARRANTIES
AVAILABLE TO YOU WITHOUT THIS AGREEMENT.
Chapter 90, Section 7N ¼ of
Massachusetts General Laws require an automobile
dealer to provide a warranty covering certain
classes of used motor vehicles as follows:
Used vehicles with less than
40,000 miles at the time of sale
Provides coverage for 90 days
or 3,750 miles, whichever occurs first.
Used vehicles with 40,000
miles or more but less than 80,000 miles at the
time of sale
Provides Coverage for 60 days
or 2,500 miles, whichever occurs first.
Used vehicles with 80,000
miles or more but less than 125,000 miles at
time of sale
Provides Coverage for 30 days
or 1,250 miles, whichever occurs first.
The vehicle You have
purchased may be covered by this law. If so, the
following is added to this Contract: In addition
to the dealer warranty required by this law, You
have elected to purchase this Contract, which
may provide You with additional protection
during the dealer warranty period and provides
protection after the dealer warranty has
expired. You have been charged separately only
for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in
this Contract apply only to this Contract and
are not the terms of the required dealer
warranty.
Minnesota
The Coverages listed below
are provided to You by the dealer at no charge
as required Statute 325F.662. The term of the
required warranty is based on the mileage at the
time of sale as follows:
Used Vehicles with less than
36,000 miles at the time of sale
Provides Coverage for 60 days
or 25,000 miles, whichever occurs first.
Used Vehicles with 36,000
miles or more but less than 75,000 at the time
of sale
Provides Coverage for 30 days
or 1,000 miles, whichever occurs first.
Engine: Lubricated Parts;
Intake Manifolds, Engine Block; Cylinder Heads;
Rotary Engine Housings; and Ring Gear; Water
Pump; Externally Mounted Mechanical Fuel Pump;
Radiator; Alternator; Generator; and Starter.
Transmission: Case; Internal Parts; Torque
Converter; or, the Manual Transmission Case and
Internal Parts. Drive Axle: Axle Housings and
Internal Parts; Torque Converter; or, the Manual
Transmission Case and Internal Parts. Drive
Axle: Axle Housings and Internal Parts; Axle
Shafts; Drive and Output Shafts; and Universal
Joints; but excluding the Secondary Drive Axle
on vehicles other than passenger vans, mounted
on a truck chassis. Brakes: Master Cylinder;
Vacuum Assist Booster; Wheel Calipers; Hydraulic
Lines and Fittings; and Disc Brake Calipers.
Steering: Gear Housing and all Internal Parts;
Power Steering Pump; Valve Body; Piston; and
Rack. Note: The following parts are covered only
when vehicles with less than 36,000 miles:
Steering Rack; Radiator; Alternator; Generator;
and Starter.
The above Coverages are
excluded from this Contract during the
applicable warranty period, unless the dealer
becomes unable to meet its obligations. Your
rights and obligations are fully explained in
the dealer issued used vehicle limited warranty
document.
Missouri
This is a dealer obligor
state and as such this is a dealer obligor
service contract. This agreement is between you
and the selling dealer. The Administrator has no
liability.
Nevada
1. A service contract is void
and WE shall refund to YOU the purchase price of
the service contract if YOU have not made a
claim under the service contract and YOU return
the service contract to US;
-
Within 20 days after
the date that WE mail a copy of the
service contract to YOU;
-
Within 10 days after
YOU receive a copy of the service
contract if WE furnish YOU with a copy
at the time the contract is purchased;
or
-
Within a longer
period specified in the service
contract.
2. YOUR right to return this
service contract pursuant to this section
applies only to the original purchaser of the
service contract.
3.It is YOUR right as a
service contract holder to return this service
contract pursuant to this section.
4. This service contract is
not renewable.
CANCELATION
L1. Except as otherwise
provided, if YOU cancel this service contract
pursuant to the provisions, WE shall refund YOU
the portion of the purchase that is unearned by
US. WE may deduct any outstanding balance on
YOUR account from the amount of the purchase
price that is unearned by US when calculating
the amount of the refund, and no cancellation
fee will be imposed.
2. Except as otherwise
provided in this section, if a holder who is the
original purchaser of the service contract
submits to US a request in writing to cancel the
service contract in accordance with the terms of
the contract, then WE shall refund to the holder
the portion of the purchase price that is
unearned by US.
3. If YOU request the
cancellation of a service contract pursuant to
these provisions, WE may impose the cancellation
fee that is provided for the terms of the
service contract.
4. When calculating the
amount of a refund pursuant to these provisions
WE may deduct from the portion of the purchase
price that is unearned by:
-
Any outstanding
balance on YOUR account; and
-
Any cancellation fee
imposed pursuant to these provisions.
5. The cancellation of YOU
Service Contract goes into effect 15 days after
the notice of cancellation is mailed to YOU.
New Jersey
This is a dealer obligor
state and as such this is a dealer obligor
service contract. This agreement is between you
and the selling dealer. The Administrator has no
liability.
New York
Section 198b of New York
General Business Law requires an automobile
dealer to provide a warranty covering certain
classes of used motor vehicles as follows:
Used vehicles with 36,000
miles or less at the time of sale
Provides Coverage for 90 days
or 4,000 miles, whichever occurs first.
Used vehicles with 36,000
miles but less than 80,000 miles at the time of
the sale
Provides Coverage for 60 days
or 3,000 miles, whichever occurs first.
Used vehicles with 80,000
miles or more but no more than 100,000 miles at
the time of sale
Provides Coverage for 30 days
or 1,000 miles, whichever occurs first.
The vehicle You have
purchased may be covered by this law. If so, the
following is added to this Contract: In addition
to the dealer warranty required by this law, You
have elected to purchase this Contract, which
may provide You with additional protection
during the dealer warranty period and provides
protection after the dealer warranty has
expired. You have been charged separately only
for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in
this Contract apply only to this Contract and
are not the terms of the required dealer
warranty.
North Carolina
If this Contract is cancelled
within the first sixty (60) days and no claims
have been filed, We will refund the entire
Contract charge paid. If this Contract is
canceled after the first sixty (60) days or a
claim has been filed, We will refund an amount
of the Contract charge according to the pro-rata
method reflecting the greater of the days in
force or the miles driven based on the term of
the plan and the date coverage begins less an
administration fee of twenty-five dollars
($25.00) or 10% of the pro-rata refund amount,
whichever is less. In the event of cancellation,
the Lienholder, if any, will be named on a
cancellation refund check as their interest may
appear.
Oklahoma
Disclosure Statement: This
service warranty is not issued by the
manufacturer or wholesale company marketing the
product. This warranty will not be honored by
such manufacturer or wholesale company.
CANCELLATION:
If this Contract is cancelled
within the first sixty (60) days and no claims
have been filed, We will refund the entire
Contact charge paid to Alpha Warranty Services.
If this Contract is cancelled after the first
sixty (60) days or a claim has been filed, We
will refund an amount of the Contract charge
according to the pro-rata method reflecting the
greater of the days in force or the miles driven
based on the term of the plan selected and the
date of Coverage begins. An administration fee
of 10% of the pro-rata refund amount will be
applied if this Contract is cancelled by You. In
the event of cancellation, the lienholder, if
any, will be named on a cancellation refund
check as their interest may appear.
Oregon
"If a Covered Part has a
Covered Breakdown at any time outside of Claims
Department regular business hours, You may take
on of the following steps:
Wait until regular business
hours and then follow the normal claims
procedure outlined above; or
Authorize and pay for any
teardown or diagnostic time needed to determine
whether Your Vehicle has a Covered Breakdown. If
You reasonably determine that You have a Covered
Breakdown and You choose to have Your Vehicle
repaired, You are responsible for paying the
repair. You must then call the Administrator
during the next available regular business hours
so that the Administrator may determine whether
there was a Covered Breakdown, then We will pay
You in accordance with the terms and conditions
of this Contract."
Rhode Island
Section 31-5.4 of Rhode
Island General Business Law requires an
automobile Dealer to provide a warranty covering
certain classes of used motor Vehicles as
follows: Alpha Warranty Services, Inc Page 5 of
6 AWS-ESC-22013 Rev. 18 Feb 2008 Alpha Warranty
Services, Inc Page 6 of 6 AWS-ESC-22013 Rev. 18
Feb 2008
Used Vehicles with 36,000
miles or less at the time of sale
Provides Coverage for 90 days
or 4,000 miles, whichever occurs first.
Used Vehicles with more than
36,000 miles but less than 100,000 miles at the
time if sale
Provides Coverage for 30 days
or 1,000 miles, whichever occurs first.
The vehicle You have
purchased may be covered by this law. If so, the
following is added to this Contract: In addition
to the dealer warranty required by this law, You
have elected to purchase this Contract, which
may provide You with additional protection
during the dealer warranty period and provides
protection after the dealer warranty has
expired. You have been charged separately only
for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in
this Contract apply only to this Contract and
are not the terms of the required dealer
warranty.
South Carolina
If this Contract is canceled
within the first sixty (60) days and no claims
have been filed, We will refund the entire
Contract charge paid. If this Contract is
canceled after the first sixty (60) days or a
claim has been filed, We will refund an amount
of the Contract charge according to the pro-rata
method reflecting the greater of the days in
force or the miles driven based on the term of
the plan and the date Coverage begins. In the
event of cancellation, the Lienholder, if any,
will be named on a cancellation refund check as
their interest may appear. IF THE CONTRACT
HOLDER HAS NOT BEEN PAID FOR A VALID CLAIM AFTER
60 DAYS, SAID HOLDER CAN DIRECTLY CONTACT THE
SOUTH CAROLINA DEPARTMENT OF INSURANCE, P.O. BOX
100105, COLUMBIA 29202-3105, www.doi.state.sc.us,
1-800-768-3467.
Utah
Coverage afforded under this
contract is not guaranteed by the Property and
Casualty Guarantee Association.
Virginia
The definition of "We," "Us,"
and "Our" under Important Definitions on the
front page of this Contract is replaced with the
following:
"We," "Us," and "Our" refers
to the Administrator.
Washington
The implied warranty of
merchantability on the motor vehicle in not
waived if this Contract has been purchased
within ninety (90) days of the purchase date of
the motor vehicle.
CANCELLATION:
All requests for cancellation
shall bemade to the SELLING DEALER in writing.
Upon receipt of the required information (listed
below), Alpha Warranty Services will:
a) Calculate and determine
the pro-rata refund percentage based on time and
mileage, whichever refund is less.
1. If a request is made
within sixty (60) days of purchase, a full
refund will be allowed.
2.If a request is made after
sixty (60) days of purchase, a pro-rate refund
percentage figure will be provided.
3. After sixty (60) days, the
refund will be 90% or the pro-rated unearned
premium.
b) The ADMINISTRATOR agrees
to pay the pro-rate unearned refund.
c) All cancellations after
sixty (60) days are subject to a fifty dollar
($50.00) processing fee and the deduction of any
paid AND pending claims.
The purchaser may cancel this
contract in the FIRST thirty (30) days by
returning it to the Selling Dealer.
The purchaser may cancel this
contract AFTER thirty (30) days by providing the
following information to the SELLING DEALER:
-
Basic customer
information: name address, phone number, and
reason for cancellation.
-
A federal odometer
statement or notarized affidavit verifying
mileage at time of request.
-
If repossessed, supply a
copy of repossession papers.
-
If totaled, supply a copy
of insurance company’s verification of loss.
-
If lien has been paid,
supply discharge of lien from lien holder.
In the event that the cost of
this Agreement is part of a retail sales
contract, then the dealership shall be the sole
payee of any refund check.
In the case of a total loss
or repossession, the lien holder shall be the
sole payee of any refund check.
CLAIM NOTIFICATION:
You may make a direct claim
against (INPUT OUR INSURANCE COMPANY AND CONTACT
INFO)
West Virginia
You may cancel this Contract
at any time within the first ninety (90) days
after the Contract purchase date by contacting
the Selling Dealer. After that ninety (90) day
period, this Contract may be cancelled only by
Us or the Lienholder as specified herein.
Wyoming
The section entitled
"Cancellation":
a) An insurance policy or
renewal shall not be cancelled by an insurer
prior to the expiration of the term stated in
the policy, except for any one (1) of the
following reasons:
1. Failure to pay a premium
when due;
2. Material misrepresentation
of fact which if known to the company would have
caused the company not to issue the policy;
3.Substantial change in the
risk assumed, except to the extent that the
insurer should have reasonably foreseen the
change or contemplated the risk in writing the
policy; or
4. Substantial breaches of
contractual duties, conditions or warranties.
The $50 cancellation fee is
waived
As applicable, an insurer
that issued a reimbursement insurance policy
shall not terminate the policy until a notice of
termination in accordance with chapter 35 of
this code, has been mailed or delivered to the
commissioner. The termination of a reimbursement
insurance policy shall not reduce the issuer’s
responsibility for service contracts issued by
providers prior to the date of termination.