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Alpha Bumper to Bumper Full Coverage Contract

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ALPHA BUMPER TO BUMPER FULL COVERAGE CONTRACT :

GENERAL PROVISIONS

Contract Period This Agreement is effective as of the date and time it is received by the Administrator, or as of the date of purchase, if confirmed by facsimile (fax) at the time of sale, on the condition that the completed and executed Contract, with payment, is postmarked within five days of the purchase date. This Contract terminates as of the expiration of the date or miles of the plan selected on the front of this Contract, or when the total of all pending and paid claims exceeds the then-current NADA Retail Value of the covered Vehicle at the time of repair, whichever occurs first. The expiration date of the Contract will be determined by the number of years included in the plan selected from the date of purchase. The mileage expiration of the Contract is reached once the covered Vehicle reaches the odometer reading of the plan selected. The Administrator reserves the right to reject or cancel with just cause any Agreement. Contract is reached once the covered Vehicle reaches the odometer reading of the plan selected. The Administrator reserves the right to reject or cancel with just cause any Agreement.

Territory This Contract is limited to Covered Failures that occur, and repairs that are made, within the United States of America or Canada.

Maintenance Schedule All regular maintenance service(s) as recommended by the Vehicle manufacturer is a condition of this Contract. It shall be the sole responsibility of the purchaser to provide written proof that such maintenance services were performed. "Proof" is defined as dated receipts from a licensed service facility with mileage indicated. Self-Maintenance records will not be accepted unless accompanied by dated retail receipts for oil and filters. This maintenance schedule includes the replacement of the timing belt(s) according to the manufacturer’s recommendations and specifications. Service within 1,000 miles or 14 days of the manufacturer’s recommendation shall be considered in compliance under the terms of this Contract.

Contract Transfer Upon Sale of the vehicle this contract may be assigned by the original purchaser to a new purchaser of the Vehicle only after a written request has been submitted and the Vehicle has been inspected at a service facility that has been authorized by the Administrator. A transfer fee of $100.00 must be paid to the Administrator in advance of the assignment.

Claims Procedure All claims must be made personally by the purchaser or seller calling 1-800-662-5519 before any repair, diagnostics, or replacement work is done. Administrator reserves the right to select the repair facility or send out an inspector to confirm an actual covered Mechanical Breakdown. In any case, it is expressly understood that the Administrator may wish to contact the purchaser before any authorization is given. On any approved claim(s), the purchaser shall pay the $100 deductible fee per repair visit, unless an optional deductible is chosen and the surcharge paid.

 

WHAT IS NOT COVERED

1. ANY REPAIRS DONE WITHOUT AUTHORIZATION BY ADMINISTRATOR.

2. If a failure occurs on a covered part within the first 30 days and 1,000 miles, the failure will be determined pre-existing condition.

3. Any loss when the vehicle’s odometer has been tampered with, altered, allowed to remain nonfunctional, disconnected or broken.

4. Incidental or consequential damages or loss caused by a breakdown of components (or otherwise) including property damage, personal injury, inconvenience, and loss of vehicle use. Punitive damages are also expressly excluded.

5. Repairs covered by the manufacturer warranty on the covered Vehicle, manufacturer recalls, and factory service bulletins. Any warranty on parts and/or labor from any party other than the Administrator supersedes this Contract. If the Vehicle or specific components on the Vehicle have a warranty, You are responsible for seeking coverage from the entity that provides the warranty. You are then subject to the terms and conditions of that warranty. The Administrator has no liability for that repair or any costs or inconvenience associated with that repair.

6. Repairs required because of collision, abuse, operation without proper lubrication or coolant, road conditions, misuse, negligence, exposure, alterations, racing, accidents fires, floods, riots, acts of vandalism, theft, or terrorism. Any other losses normally by causality insurance.

7. Repairs required due to lack of proper and responsible maintenance, abuse through improper towing, and abuse through continued operation of an impaired vehicle that shows signs of a clear mechanical problem. Any repair required due to normal Wear and Tear.

8. Repairs required due to overheating, regardless of the cause of overheating, or repairs required due to loss of fluids, regardless of the cause of the loss of fluids. These include, but are not limited to, loss of engine oil, coolant, transmission fluid, Freon, power steering fluid, or axle grease.

9. Repairs to be covered components that are performing the function for which they were designed.

10. Any repair to valves or worn piston rings where the malfunction is low compression and/or oil consumption. This is considered normal wear and tear.

11. No coverage will be granted under this contract for any damage caused by failure to maintain the Vehicle to the standards of the manufacturer. This includes, but is not limited to, failures resulting from aftermarket modifications. Examples include, but are not limited to, suspension lift kits, superchargers, nitrous oxide kits, GPS systems, lighting accessories, and stereo systems.

12. No coverage will be granted to vehicles that are used for commercial purposes.

13. Manual transmission claims will not be covered if, at the time of failure, the clutch components are worn to the extent that replacement is required.

14. Pre-existing conditions are not covered by this service contract.

15. Tires, battery, all glass, lenses, sealed beams, light bulbs, brake rotors and drums, shock absorbers, exhaust systems, catalytic converter, charcoal canisters, door handle assemblies, telephones, televisions, DVD players, radar detectors, fusable links and fuses, circuit boards, head light assemblies, tail light assemblies, shop supplies, hazardous waste charges, bolts, screws, nuts, washers.

16. Any parts replacement or service which is considered normal maintenance by the manufacturer, such as: tune-ups, carburetor adjustments, oil changes chassis lubrication, engine adjustments, fuel system cleaning, repairs related to fuel or oil contamination, spark plugs, front end alignments, wheel balancing, positive crankcase ventilation valves, filters, belts, hoses, constant velocity and double offset joints and/or boots, brake linings or pads, manual clutch assemblies, friction disc, throwout bearings, pressure plate, and manual hydraulic linkages.

17. Imperfection in paint, trim or other appearance items, squeaks, rattles, wind noises, water leaks, body, door and glass alignment, weather strips, trim moldings, bright metal, chrome, upholstery, carpet, paint, outside ornamentation, bumpers, sheet metal, vinyl and convertible tops, tires, rims, and door hinge assemblies.

 

DEFINITIONS

Administrator Refers to Alpha Warranty Services, 12256 South 900 East #403A, Draper, UT 84020.

Agreement, Contract Refers to this Service Agreement Contract.

Contract Lienholder Refers to the entity (if any) that has made a loan to you to finance this Contract.

Coverage Refers to the coverage afforded under this contract.

Covered Repair Refers to a repair or replacement of any covered part(s) approved by the Administrator.

Deductible Refers to the Deductible amount You will need to pay as shown above, per repair visit.

Mechanical Breakdown The inability of any Covered Component to perform the function for which it was designed. Mechanical Breakdown does not include the gradual reduction in operating performance where a failure has not occurred.

Pre-existing A condition and/or failure normally manifested through the gradual reduction in operating in operating performance and whose condition may reasonably be assumed to have existed prior to the sale date/miles of this contract. This includes any part that was broken, was worn beyond serviceable limits, or making noise at the time of purchase. Any component or system that was not functioning properly upon the first attempt to operate is also considered pre-existing and includes, but is not limited to: four wheel drive, air conditioning, and electrical components. All covered parts must be in good working order prior to sale for the Vehicle to qualify for this service contract. Failures or breakdowns resulting from pre-existing conditions are the responsibility of the service contract purchaser.

Vehicle Refers to the Vehicle covered by this Contract, as identified on the front of this Contract.

Vehicle Lienholder Refers to the entity (if any) that has made a loan to you to finance the Vehicle, as identified on the front of this contract.

Wear and Tear Surcharge Surcharge that repairs or replaces any covered part(s) that is/are not functioning up to Manufacturer’s Specifications rather than complete failures or breakdowns.

We, Us, and Our Refers to Administrator or Seller

You, Your, Contract Holder Refers to the purchaser of this Contract.

 

EMERGENCY ROADSIDE ASSISTANCE

Lockout Services: If you lose your keys or are unable to unlock your vehicle you will be entitled to $100.00 toward the cost of a locksmith.

Flat tire: Provider will dispatch a serviceperson to change your vehicle’s damaged tire to a usable spare.

Fuel at No Charge: You will be provided (3) three gallons of fuel at no charge to you - enough to get you to safety.

Dead Battery: Provider will clean off your battery cables and jump start your car.

Towing: When towing is necessary, vehicle is towed to the selling dealer or the nearest authorized service facility within 150 miles. Provider will pay $100.00 toward winching service if needed to relocate you vehicle to a safe place.

24-Hour Assistance: When you're on the road, the provider can get an emergency message to loved ones or receive them for you during weather or roadside emergencies. Provider will also make arrangement to transport you up to 150 miles when your vehicle is disabled.

To Obtain Service: Please call direct to obtain Emergency Roadside Service at 1-800-451-0459. Service will provide a locksmith if such service is deemed necessary; however, service must make all judgments as to the necessity of such service. Service response will be prompt. Service cannot be held responsible for delays that are caused by actions beyond our control, including, but not limited to, severe weather or traffic conditions.

 

CONTRACT BENEFITS

Labor Coverage: The labor required to repair or replace all parts covered under this service contract shall be as defined in the All-Data software. Administrator will also cover up to one hour of diagnostic charges per approved claim up to sixty five dollars ($65).

Rental Coverage: Administrator will cover 1 day of rental for every 4 hours of covered labor (published industry-standard time to repair or replace the covered part(s)). Downtime waiting for parts or scheduling for service is not included. Administrator will reimburse purchaser up to $25.00 per day. The total rental coverage cannot exceed $150. Receipts will only be accepted from Licensed Rental Car Agencies.

Towing: $75.00 per covered part breakdown.

 

MECHANICAL BREAKDOWN COVERAGE

Repairs will be made with parts of the like kind and quality. It is expressly understood that replacement parts and/or components NEED NOT BE NEW, but may be "used’ or "rebuilt" and will be guaranteed serviceable. A breakdown is described as the failure of a part because of the clear defect therein rendering the covered part incapable of performing the function for which it was designed. REDUCED OPERATING PERFORMANCE DUE TO WEAR AND TEAR IS NOT A MECHANICAL BREAKDOWN AND IS NOT COVERED BY THIS SERVICE CONTRACT.

MAINTENANCE

Regular maintenance service as recommended by the vehicle Manufacturer is a condition of this service contract. It shall be the sole responsibility of the Purchaser to provide written evidence that such maintenance services have been performed. Service within 1,000 miles or 14 days at the recommended interval shall be considered compliance under the terms of this service contract.

 

TRANSFER

Upon the sale of the vehicle by the purchaser, of this agreement, this contract may be assigned by the purchaser to the new purchaser of the vehicle only after a written request and a vehicle inspection to do so is approved by Alpha Warranty Services and an assignment fee of $100.00 is paid to Alpha Warranty Services in advance of the assignment.

 

TRANSFER OF MANUFACTURER’S WARRANTY

The purchaser of this agreement is responsible for the transfer and payment of applicable transfer fees to retain all manufacturer’s warranties available on your vehicle. Failure to transfer the manufacturer’s warranty can result in non-payment of your claim where the manufacturer’s warranty would normally be in effect if transfer had been made. Alpha Warranty Services coverage begins at the end of the Manufacturer’s warranty.

 

CANCELLATION

The purchaser may cancel this agreement by first notifying the selling dealer where the agreement was purchased and by receiving from them an odometer statement indicating the odometer reading at the date of the request for cancellation. The odometer statement along with a short letter stating the reason for cancellation and current date must then be faxed or mailed to Alpha Warranty Services. Cancellation requests with incomplete information will not be processed.

If the purchaser cancels this agreement within the first thirty (30) days, Alpha Warranty Services will refund the entire agreement purchase price, less any claims paid and a fifty dollar ($50) administration fee. If this agreement is canceled after the first thirty (30) days, Alpha Warranty Services will refund the unearned agreement purchase price to the purchaser calculated on a pro rata basis. The refund will be equal to the lesser amount produced using either the number of days the agreement was in force or the number of miles the vehicle was driven prior to cancellation, less an administration fee of fifty dollars ($50).

Note: All contract holders with liens provided by Fireside Bank, Citigroup Inc. or any of its affiliates will receive refunds upon cancellation based on the Rule of 78’s less any claims paid and a fifty dollar ($50) administration fee. All other terms and conditions apply.

If the vehicle and this agreement have been financed, the Lienholder shown on the service contract may cancel this agreement for nonpayment or if the vehicle is declared a total loss or is repossessed. This right of cancellation does not confer ownership of this agreement to the Lienholder or otherwise entitle the Lienholder to performance under this agreement. In the event that the cost of this agreement is part of a retail sales contract, then the Lender of the said sales contract shall be sole payee of any refund check. In the case of a total loss or repossession, the Lienholder shall be the sole payee of any refund check. The selling dealer is responsible for their portion of the service contract refund.

Alpha Warranty Services may cancel this agreement based on one or more of the following reasons: (A) nonpayment of the agreement purchase price by the purchaser or selling dealer; (B) a material misrepresentation made by the purchaser or selling dealer; or (C) a substantial breach of duties by the purchaser or the selling dealer relating to the vehicle or its use. If this agreement is cancelled by Alpha Warranty Services, the refund will be the unearned agreement purchase price to the purchaser calculated on a pro rata basis. The refund will be equal to the lesser amount produced using either the number of days the agreement was in force or the number of miles the vehicle was driven prior to cancellation, less a cancellation fee of fifty dollars ($50). Your state may differ; see State Endorsements.

 

DUTY OF PURCHASER

When a Mechanical Breakdown occurs, the purchaser shall protect the Vehicle, whether or not such Mechanical Breakdown is covered by this service contract. Any further damage to covered or non-covered parts of the Vehicle due to purchaser’s failure to protect shall not be recoverable under this service contract. Continued operation of the vehicle after any mechanical failure shall in all cases constitute a failure to protect the Vehicle. Failure to protect the Vehicle is not limited to continued operation after mechanical failure. Other acts of neglect by the purchaser may constitute a failure to protect. Regular maintenance service as recommended by the Vehicle manufacturer is a condition of this service contract.

 

LIMITS OF LIABILITY

The limits of Alpha Warranty Services liability will be the lesser of: The reasonable cost to repair or replace any part with another of like kind and quality, less deductible. "Reasonable Costs" are defined as "Charges for the repair or replacement of parts covered under this vehicle service contract at prevailing retail labor rates, using parts of the like kind and quality, which may include serviceable used parts or remanufactured parts, as customarily used in the automobile industry." "Reasonable Costs" are also limited to charges necessary to correct the actual cause of a covered mechanical breakdown. Repair cost not necessary to correct the covered mechanical breakdown, but which are recommended as part of the overall repair is considered "Betterment" and will not be covered. Charges must not exceed the Manufacturer’s published parts prices as suggested list, and the labor hours must not the published industry-standard times to repair or replace the covered part(s). The aggregate total of all pending and paid claims cannot exceed the then-current NADA Retail Value of the covered Vehicle at the time of repair. This is not an insurance policy.

PURCHASER AND VENDOR ACKNOWLEDGE THAT ANY ACTION OR PROCEEDING AGAINST THE ADMINISTRATOR SHALL BE SUBJECTED TO THE JURISDICTION OF, AND SHALL HAVE THE VENUE IN THE MUNICIPAL COURT LOCATED IN SALT LAKE CITY, SALT LAKE COUNTY, UTAH IF ALLOWED BY STATE LAW.

Our obligations to perform under this Contract are insured by Prime Insurance Syndicate, Inc./INEX Policy Number SP0801365 in the following states: AL, GA, IL, IN, MA, MO, NE, OR, SC, TN, VA, and VT. If the Administrator fails to pay a valid claim under this Contract within sixty (60) days after You have filed proof of the claim with the Administrator, then You may make a direct claim against Prime Insurance Syndicate, Inc./INEX by writing to Prime Insurance Syndicate, Inc./INEX, PO Box 4439, Sandy, UT 84091 and include a copy of the paid repair order or call them at 877-585-2849.

Our obligations to perform under this Contract are insured by Western Insurance Company Policy Number 200703 in the following states: AR, CO, DE, IA, ID, KS, KY, MI, MN, MT, NC, ND, NH, NJ, NM, NV, OH, OK, PA, SD, TX, UT, WA, WI, WV, and WY. If the Administrator fails to pay a valid claim under this Contract within sixty (60) days after You have filed proof of the claim with the Administrator, then You may make a direct claim against Western Insurance Company by writing to Western Insurance Company PO Box 21030, Reno, NV 89515 and include a copy of the paid repair order or call them at 775-829-6650.

 

STATE ENDORSEMENTS

Alabama

The following sentence is added to the section entitled "Cancellation":

"A ten percent (10%) penalty per month will be added to any refund that is not paid or credited within forty-five (45) days after Selling Dealer receives Your request for cancellation".

 

Alaska

GENERAL PROVISIONS – WHAT IS COVERED:

"This Contract does provide Coverage if Your Vehicle is used for snow removal, provided Your Vehicle is properly equipped for such use and is not used commercially".

GENERAL PROVISIONS – WHAT IS NOT COVERED:

"This Contract does not provide Coverage for damages for bad faith, punitive or exemplary damages, personal injury including bodily injury, property damage (except as specifically stated in the Contract), and attorney’s fees".

 

Arizona

The section entitled "CANCELLATIONS":

1. Claims Incurred or Paid will not be deducted from your refund.

2. e will not cancel or void your service contract due to;

    1. . Acts or omissions by us, our assignees or subcontractors for our failure to provide correct information or our failure to perform the services or repairs in a timely, competent workmanlike manner;

    2. Pre-existing conditions;

    3. Prior use or unlawful acts relating to the product

    4. Misrepresentation by us;

    5. Ineligibility for the program including grey market, high performance and GM diesel autos.

DEFINITIONS;

GREY MARKET is defined as an imported motor vehicle which has not been certified for all safety, emissions and other federal and state standards prior to the arrival of the vehicle into the United States.

 

Arkansas

The following statement is added to YOUR vehicle service contract: It is not required that YOU purchase a motor vehicle service contract to obtain financing for a new motor vehicle.

 

Connecticut

Connecticut Public Act 97-393, Laws 1987, requires an automobile dealer to provide a warranty covering classes of motor vehicles as follows:

Used vehicles with a sale price of $3,000 but less than $5,000

Provides coverage for 30 days or 1,500 miles, whichever comes first.

Used vehicles with a sale price of $5,000 or more

Provides coverage for 60 days or 3,000 miles, whichever occurs first.

The vehicle you have purchased may be covered by the law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the definitions, Coverages, and exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

GENERAL PROVISIONS – Resolution of Disputes:

A written complaint may be mailed to: State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attention Consumer Affairs. The written complaint must contain a description of the dispute, the purchase or lease price of the product, the cost of repair of the product, and a copy of the Contract. If the Contract is for less than one year, the Contract shall automatically be extended until such time as repairs authorized by the Administrator have been completed on the Approved Vehicle.

 

Georgia

Obligations under this Contract are guaranteed by an insurance policy issued by Prime Insurance Syndicate, Inc./INEX. If a covered claim is not paid within sixty (60) days after proof of loss has been filed, You may file a claim directly with the Insurance Company.

CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION: If this Contract is canceled within the first sixty (60) days and no claims have been filed, We will refund the entire Contract price paid. If this Contract is canceled after the first sixty (60) days ot a claim has been filed, We will refund an amount of the Contract price according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term of the plan and the date coverage begins. An administration fee of 10% of the pro-rata refund amount will be applied if this Agreement is canceled by You. In the event of cancellation, the Lienholder, if any, will be named on a cancellation refund check as their interest may appear. If You have applied if this Agreement is canceled by You. In the event of cancellation, the Lienholder, if any, will be named on a cancellation refund check as their interest may appear. If you have canceled this Agreement and have not received the refund from Us or the Administrator within sixty (60) days of such cancellation, You may contact the Insurance Company identified on the Declaration Page.

 

Hawaii

Hawaii Revised Statutes requires an automotive dealer to provide a warranty covering certain classes of used motor Vehicles as follows:

Used Vehicles with less than 25,000 miles at the time of sale

Provides coverage for 90 days or 5,000 miles, whichever occurs first.

Used Vehicles with 25,000 miles or more but less than 50,000 miles at the time of sale

Provides coverage for 60 days or 3,000 miles, whichever occurs first.

Used Vehicles with 50,000 miles or more but not more than 75,000 miles at the time of sale

Provides coverage for 30 days or 1,000 miles, whichever occurs first.

The Vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law. You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the Definitions, Coverages, and Exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

 

Idaho

1. The following sentence is added at the top of the first page of this Contract:

"Purchase of this Contract is not required wither to purchase or to obtain financing for a motor vehicle."

2. Coverage afforded under this contract is not guaranteed by the Idaho Insurance Guarantee Association.

 

Illinois

The section entitled "Cancellation":

"You will be entitled to a full refund of the Contract Price if You provide a written notice of cancellation to the Selling Dealer within the first thirty (30) days after the Contract purchase date, and if You have not filed a claim under this Contract. If You provide a written notice of cancellation to the Selling Dealer after the first thirty (30) days after the Contract purchase date, or if We or the Lien Holder cancels this Contract at any time, You will be entitled to a prorated refund of the Contract Price based on the greater of the number of days the Contract was in force or the miles driven compared to the total time or mileage specified on the first page of this Contract under "Coverage Term," less (i) a cancellation fee equal to the lesser of $25.00 or ten percent (10%) of the amount of the prorated refund, and minus the amount of claims paid under this Contract."

 

Indiana

Your proof of payment to the issuing dealer for this Contract shall be considered proof of payment to the Insurance Company which guarantees Our obligations to You, providing such insurance was in effect at the time You purchased this Contract.

 

Louisiana

This is a dealer obligor state and as such this is a dealer obligor service contract. This agreement is between you and the selling dealer. The Administrator has no liability.

 

Massachusetts

This is a dealer obligor state and as such this is a dealer obligor service contract. This agreement is between you and the selling dealer. The Administrator has no liability. NOTICE TO PURCHASER: PURCHASE OF THIS CONTRACT IS NOT REQUIRED IN ORDER TO REGISTER OR FINANCE A VEHICLE. THE BENEFITS PROVIDED MAY DUPLICATE Alpha Warranty Services, Inc Page 4 of 6 AWS-FCC-63631 Rev. 18 Feb 2008

EXPRESS MANUFACTURER’S OR SELLER’S WARRANTIES THAT COME AUTOMATICALLY WITH EVERY SALE. THE SELLER OF THIS COVERAGE IS REQUIRED TO INFORM YOU OF ANY WARRANTIES AVAILABLE TO YOU WITHOUT THIS AGREEMENT.

Chapter 90, Section 7N ¼ of Massachusetts General Laws require an automobile dealer to provide a warranty covering certain classes of used motor vehicles as follows:

Used vehicles with less than 40,000 miles at the time of sale

Provides coverage for 90 days or 3,750 miles, whichever occurs first.

Used vehicles with 40,000 miles or more but less than 80,000 miles at the time of sale

Provides Coverage for 60 days or 2,500 miles, whichever occurs first.

Used vehicles with 80,000 miles or more but less than 125,000 miles at time of sale

Provides Coverage for 30 days or 1,250 miles, whichever occurs first.

The vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the Definitions, Coverages, and Exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

 

Minnesota

The Coverages listed below are provided to You by the dealer at no charge as required Statute 325F.662. The term of the required warranty is based on the mileage at the time of sale as follows:

Used Vehicles with less than 36,000 miles at the time of sale

Provides Coverage for 60 days or 25,000 miles, whichever occurs first.

Used Vehicles with 36,000 miles or more but less than 75,000 at the time of sale

Provides Coverage for 30 days or 1,000 miles, whichever occurs first.

Engine: Lubricated Parts; Intake Manifolds, Engine Block; Cylinder Heads; Rotary Engine Housings; and Ring Gear; Water Pump; Externally Mounted Mechanical Fuel Pump; Radiator; Alternator; Generator; and Starter. Transmission: Case; Internal Parts; Torque Converter; or, the Manual Transmission Case and Internal Parts. Drive Axle: Axle Housings and Internal Parts; Torque Converter; or, the Manual Transmission Case and Internal Parts. Drive Axle: Axle Housings and Internal Parts; Axle Shafts; Drive and Output Shafts; and Universal Joints; but excluding the Secondary Drive Axle on vehicles other than passenger vans, mounted on a truck chassis. Brakes: Master Cylinder; Vacuum Assist Booster; Wheel Calipers; Hydraulic Lines and Fittings; and Disc Brake Calipers. Steering: Gear Housing and all Internal Parts; Power Steering Pump; Valve Body; Piston; and Rack. Note: The following parts are covered only when vehicles with less than 36,000 miles: Steering Rack; Radiator; Alternator; Generator; and Starter.

The above Coverages are excluded from this Contract during the applicable warranty period, unless the dealer becomes unable to meet its obligations. Your rights and obligations are fully explained in the dealer issued used vehicle limited warranty document.

 

Missouri

This is a dealer obligor state and as such this is a dealer obligor service contract. This agreement is between you and the selling dealer. The Administrator has no liability.

 

Nevada

1. A service contract is void and WE shall refund to YOU the purchase price of the service contract if YOU have not made a claim under the service contract and YOU return the service contract to US;

    1. Within 20 days after the date that WE mail a copy of the service contract to YOU;

    2. Within 10 days after YOU receive a copy of the service contract if WE furnish YOU with a copy at the time the contract is purchased; or

    3. Within a longer period specified in the service contract.

2. YOUR right to return this service contract pursuant to this section applies only to the original purchaser of the service contract.

3.It is YOUR right as a service contract holder to return this service contract pursuant to this section.

4. This service contract is not renewable.

CANCELATION

L1. Except as otherwise provided, if YOU cancel this service contract pursuant to the provisions, WE shall refund YOU the portion of the purchase that is unearned by US. WE may deduct any outstanding balance on YOUR account from the amount of the purchase price that is unearned by US when calculating the amount of the refund, and no cancellation fee will be imposed.

2. Except as otherwise provided in this section, if a holder who is the original purchaser of the service contract submits to US a request in writing to cancel the service contract in accordance with the terms of the contract, then WE shall refund to the holder the portion of the purchase price that is unearned by US.

3. If YOU request the cancellation of a service contract pursuant to these provisions, WE may impose the cancellation fee that is provided for the terms of the service contract.

4. When calculating the amount of a refund pursuant to these provisions WE may deduct from the portion of the purchase price that is unearned by:

    1. Any outstanding balance on YOUR account; and

    2. Any cancellation fee imposed pursuant to these provisions.

5. The cancellation of YOU Service Contract goes into effect 15 days after the notice of cancellation is mailed to YOU.

 

New Jersey

This is a dealer obligor state and as such this is a dealer obligor service contract. This agreement is between you and the selling dealer. The Administrator has no liability.

 

New York

Section 198b of New York General Business Law requires an automobile dealer to provide a warranty covering certain classes of used motor vehicles as follows:

Used vehicles with 36,000 miles or less at the time of sale

Provides Coverage for 90 days or 4,000 miles, whichever occurs first.

Used vehicles with 36,000 miles but less than 80,000 miles at the time of the sale

Provides Coverage for 60 days or 3,000 miles, whichever occurs first.

Used vehicles with 80,000 miles or more but no more than 100,000 miles at the time of sale

Provides Coverage for 30 days or 1,000 miles, whichever occurs first.

The vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the Definitions, Coverages, and Exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

 

North Carolina

If this Contract is cancelled within the first sixty (60) days and no claims have been filed, We will refund the entire Contract charge paid. If this Contract is canceled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term of the plan and the date coverage begins less an administration fee of twenty-five dollars ($25.00) or 10% of the pro-rata refund amount, whichever is less. In the event of cancellation, the Lienholder, if any, will be named on a cancellation refund check as their interest may appear.

 

Oklahoma

Disclosure Statement: This service warranty is not issued by the manufacturer or wholesale company marketing the product. This warranty will not be honored by such manufacturer or wholesale company.

CANCELLATION:

If this Contract is cancelled within the first sixty (60) days and no claims have been filed, We will refund the entire Contact charge paid to Alpha Warranty Services. If this Contract is cancelled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term of the plan selected and the date of Coverage begins. An administration fee of 10% of the pro-rata refund amount will be applied if this Contract is cancelled by You. In the event of cancellation, the lienholder, if any, will be named on a cancellation refund check as their interest may appear.

 

Oregon

"If a Covered Part has a Covered Breakdown at any time outside of Claims Department regular business hours, You may take on of the following steps:

Wait until regular business hours and then follow the normal claims procedure outlined above; or

Authorize and pay for any teardown or diagnostic time needed to determine whether Your Vehicle has a Covered Breakdown. If You reasonably determine that You have a Covered Breakdown and You choose to have Your Vehicle repaired, You are responsible for paying the repair. You must then call the Administrator during the next available regular business hours so that the Administrator may determine whether there was a Covered Breakdown, then We will pay You in accordance with the terms and conditions of this Contract."

 

Rhode Island

Section 31-5.4 of Rhode Island General Business Law requires an automobile Dealer to provide a warranty covering certain classes of used motor Vehicles as follows: Alpha Warranty Services, Inc Page 5 of 6 AWS-FCC-63631 Rev. 18 Feb 2008 Alpha Warranty Services, Inc Page 6 of 6 AWS-FCC-63631 Rev. 18 Feb 2008

Used Vehicles with 36,000 miles or less at the time of sale

Provides Coverage for 90 days or 4,000 miles, whichever occurs first.

Used Vehicles with more than 36,000 miles but less than 100,000 miles at the time if sale

Provides Coverage for 30 days or 1,000 miles, whichever occurs first.

The vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the Definitions, Coverages, and Exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

 

South Carolina

If this Contract is canceled within the first sixty (60) days and no claims have been filed, We will refund the entire Contract charge paid. If this Contract is canceled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term of the plan and the date Coverage begins. In the event of cancellation, the Lienholder, if any, will be named on a cancellation refund check as their interest may appear. IF THE CONTRACT HOLDER HAS NOT BEEN PAID FOR A VALID CLAIM AFTER 60 DAYS, SAID HOLDER CAN DIRECTLY CONTACT THE SOUTH CAROLINA DEPARTMENT OF INSURANCE, P.O. BOX 100105, COLUMBIA 29202-3105, www.doi.state.sc.us, 1-800-768-3467.

 

Utah

Coverage afforded under this contract is not guaranteed by the Property and Casualty Guarantee Association.

 

Virginia

The definition of "We," "Us," and "Our" under Important Definitions on the front page of this Contract is replaced with the following:

"We," "Us," and "Our" refers to the Administrator.

 

Washington

The implied warranty of merchantability on the motor vehicle in not waived if this Contract has been purchased within ninety (90) days of the purchase date of the motor vehicle.

CANCELLATION:

All requests for cancellation shall bemade to the SELLING DEALER in writing. Upon receipt of the required information (listed below), Alpha Warranty Services will:

a) Calculate and determine the pro-rata refund percentage based on time and mileage, whichever refund is less.

1. If a request is made within sixty (60) days of purchase, a full refund will be allowed.

2.If a request is made after sixty (60) days of purchase, a pro-rate refund percentage figure will be provided.

3. After sixty (60) days, the refund will be 90% or the pro-rated unearned premium.

b) The ADMINISTRATOR agrees to pay the pro-rate unearned refund.

c) All cancellations after sixty (60) days are subject to a fifty dollar ($50.00) processing fee and the deduction of any paid AND pending claims.

The purchaser may cancel this contract in the FIRST thirty (30) days by returning it to the Selling Dealer.

The purchaser may cancel this contract AFTER thirty (30) days by providing the following information to the SELLING DEALER:

  1. Basic customer information: name address, phone number, and reason for cancellation.

  2. A federal odometer statement or notarized affidavit verifying mileage at time of request.

  3. If repossessed, supply a copy of repossession papers.

  4. If totaled, supply a copy of insurance company’s verification of loss.

  5. If lien has been paid, supply discharge of lien from lien holder.

In the event that the cost of this Agreement is part of a retail sales contract, then the dealership shall be the sole payee of any refund check.

In the case of a total loss or repossession, the lien holder shall be the sole payee of any refund check.

CLAIM NOTIFICATION:

You may make a direct claim against (INPUT OUR INSURANCE COMPANY AND CONTACT INFO)

 

West Virginia

You may cancel this Contract at any time within the first ninety (90) days after the Contract purchase date by contacting the Selling Dealer. After that ninety (90) day period, this Contract may be cancelled only by Us or the Lienholder as specified herein.

 

Wyoming

The section entitled "Cancellation":

a) An insurance policy or renewal shall not be cancelled by an insurer prior to the expiration of the term stated in the policy, except for any one (1) of the following reasons:

1. Failure to pay a premium when due;

2. Material misrepresentation of fact which if known to the company would have caused the company not to issue the policy;

3.Substantial change in the risk assumed, except to the extent that the insurer should have reasonably foreseen the change or contemplated the risk in writing the policy; or

4. Substantial breaches of contractual duties, conditions or warranties.

The $50 cancellation fee is waived

As applicable, an insurer that issued a reimbursement insurance policy shall not terminate the policy until a notice of termination in accordance with chapter 35 of this code, has been mailed or delivered to the commissioner. The termination of a reimbursement insurance policy shall not reduce the issuer’s responsibility for service contracts issued by providers prior to the date of termination.

 
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